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WELCOME
 
To Providence Business Services
An offshore contact center partner to businesses in USA, UK, Australia and Canada
You no longer need to worry about an area that is not your core focus. Leave it in the hands of the experts allowing you to concentrate on your core functions and business interests allocating time and resources in the correct areas.
 
  Providence BPO – Offshore contact center services
Understanding Your Business
Smooth Transition
Process Expertise
Meeting and Exceeding Service Level Agreements
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Effective Contact Center Services (India)

Do you want to transfer the responsibility of your company’s functions to an efficient and reliable source? Are you looking for top class contact center services, India? If yes, you have come to the right place. Providence can offer you excellent contact services with its more than twenty years of experience in the BPO industry.

It is always profitable to outsource contact center services to India, as there are various benefits that a leading call center like Providence can offer. You can avail our excellent services at rates that are beyond your imagination! We offer 24x7 customer support, with our qualified agents, customizable services and excellent voice quality (that are devoid of any artificial accent).

Providence offers you contact center services (India), by combining best available people, technology and processes. Our mission is to provide high-end contact center services, India. Our inbound and outbound call center services are in a unique position to provide you with the best. Our inbound call center services include telesales, direct marketing, online surveys, technical support services, and so on. We provide solutions to different business organizations worldwide, wherever they have their customers. At Providence, we seek ways to improve inbound service quality through disciplines management techniques like measuring and monitoring the agent’s performance, thus reducing your costs.

Working with our company will help you to reduce capital investment, cut down on cost of manpower, and expand your business. At Providence, we have got a robust infrastructure to manage your business campaigns. We have expertise in managing a wide range of outbound services for clients across various industry segments like IT, health, finance, media, legal, and so on. We have the skill to set up and manage a huge number of outbound call center operations. The professionals in our organization are proficient in handling the entire gamut of calls, which range from simple welcome calls to the ones pertaining to surveys, verifications, collections, lead generation, and so on.

We also have a wide experience in outbound processes. Our contact center services, India, have handled various product campaigns in the area of both customer products and services. We also have extensive experience in handling multiple campaigns simultaneously. We aim to become your strategic partner by improving our contact center services. Our close association with the leading companies make us an efficient organization and a business partner that can help you to know and manage your customers in the most friendly, productive and efficient way.


 
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