Povidence Business Services - Customer Service Company
  Home - Providence BPO   About Providence BPO     Providence BPO Services   Contact Us  
To Providence Business Services
An offshore contact center partner to businesses in USA, UK, Australia and Canada
You no longer need to worry about an area that is not your core focus. Leave it in the hands of the experts allowing you to concentrate on your core functions and business interests allocating time and resources in the correct areas.
  Providence BPO – Offshore contact center services
Understanding Your Business
Smooth Transition
Process Expertise
Meeting and Exceeding Service Level Agreements
A Member of

For Outbound Contact Center, India is a Great Destination

Whenever people think of call centers, they think of rows and rows of bored workers trying their best to placate irate customers and often taking a long time to provide the tech support that the customers have asked for. However, there is more to a call center than just this. Actually many Fortune 500 companies are using the services of the efficient contact centers because these contact centers are capable of providing services that are in keeping with the high quality standards that the Fortune 500 companies are associated with. Furthermore, you should also remember that many of the agents in contact centers actually initiate calls or email correspondence on behalf the client.

There are several benefits of having an outbound contact center. India is a good place to start with if you wish to contact a high quality outbound contact center. India is a country where a large section of the population is proficient in English. They are capable of reading, understanding, and communicating effectively with people from all over the globe in this language. Usually they use the neutral accent and therefore your customers will not be able to understand where the contact center is located even when they speak to the agents. If some of your potential customers are unwilling to take calls from offshore agents, the accents of the Indian workers are so fine tuned that the customers will feel that they are talking to someone in their own country.

However, the best part of having an outbound contact center in India is that the costs of operation are surprisingly low. The key reason behind this is the low cost of labor in this country. Since the cost of living is very low in this country, people are willing to work for salaries that seem to be very low compared to the salaries that are demanded by workers in first world countries.

If you are looking for an outbound contact center, India has numerous options. However, all service providers will not be as efficient as Providence BPO. This company has been in providing service to various firms throughout the world for decades and thus they know exactly how to reach out to your potential customers through various ways. They offer a range of services and they will tailor a plan according to your requirements. Since they have been in the field for so many years, no task is too challenging for them anymore.

Contact Centre Outsourcing Services   Outbound Contact Centre   Outbound Contact Center Outsourcing    Call Centre Customer Services
Contact Centre Service Providers   Outsource Contact Center Services   Contact Center Support Services   Offshore Contact Center
Outsourced Contact Centers   Outbound IVR   IVR Outsourcing   Customer Service Outsourcing
Business Contact Center   Inbound Contact Center   Inbound IVR   International Contact Centers
Overseas Contact Centers   Offshore Contact Center India   Outsourcing Contact Center India   Contact Center Services India
Outbound Contact Center India   Call Center Phillipines   Business Process Outsourcing Services   Business to Business Customer   Service
Business to Business Telemarketing    Services   Customer Support Services   Inbound Call Centers  
Home | About Us | Our Values | Our Services | Contact Us