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WELCOME
 
To Providence Business Services
An offshore contact center partner to businesses in USA, UK, Australia and Canada
You no longer need to worry about an area that is not your core focus. Leave it in the hands of the experts allowing you to concentrate on your core functions and business interests allocating time and resources in the correct areas.
 
  Providence BPO – Offshore contact center services
Understanding Your Business
Smooth Transition
Process Expertise
Meeting and Exceeding Service Level Agreements
A Member of

The Most amongst All the Outsourced Contact Centers

Are you in search for an outsourcing partner? Do you need one that delivers measurable value? If yes, your search ends here. Providence is a leading company offering high quality outsourcing services to various organizations for more than a decade.

The outsourced contact centers of Providence, located at different place around the globe, provide you with specialized services such as e-mail management, chat support, inbound and outbound voice contact services, data conversion, telemarketing services, real-time web-based chat services, debt collection, claim processing, transaction processing services. We offer expert services in the realms of customized application development, offshore website development, web application development, and so on. At Providence, we take proud in being the pioneer of unparalleled quality and cutting-edge technology.

In order to provide you with excellent outsourced contact centers services, we have a team of highly educated and well trained professionals. They are courteous in interacting with the clients. They are highly trained and have natural accent. With a vast experience of over twenty years, they can represent your products and services and improve customer satisfaction resulting in growth of sales and earning a huge profit for your business!

At Providence, we offer world class outsourced contact center and BPO Services, to promote the success of your business. We provide innovative, value added applications and services, which enhances the quality of client communications, increases productivity, and delivers highest level of support, in terms of customer satisfaction. Our main focus is on product knowledge and quality service-thus making us the number 1 in the BPO industry.

Our outbound contact center services comprise of– campaign management, telemarketing, billing reminder, telephone surveys, market research, customer retention, loyalty programs, lead generation, up-selling, cross-selling, and so on. We also help you in e-mail response and web chat. Providence is one of the premier outsourced contact centers. We have more than 20 years of experience delivering high-quality, high-touch services for a wide range of clients. We represent your brand with a level of knowledge and enthusiasm that results in better conversion rates, higher customer service scores, and higher AOV.

At Providence, we invite you to call us anytime to discuss any aspect of our services. We’d love to hear about your specific needs and can discuss how to meet them. All you have to do is just filling out our short contact form and we’ll get in touch right away. We look forward to start a long term journey with you and take your business to the peak!


 
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